Mercedes is a wonderful combination of experience and passion! Her transition from customer service to real estate sales seems like a natural evolution, especially given her knack for building relationships and making people feel appreciated. Her dedication to her customers’ satisfaction shines through in her commitment to finding the perfect home for each person she works with. It's clear that she takes great pride in her work and won't rest until she achieves the best results for her customers.

Her extensive background in the hospitality industry undoubtedly provides her with invaluable skills that translate well into the real estate world, particularly in terms of customer service and relationship building. With over 20 years of experience in the customer service industry, Mercedes has honed her ability to understand and anticipate her customers’ needs, which is crucial in such a personal and significant decision as buying or selling a home.

Beyond her professional endeavors, Mercedes' interests in spending time outdoors, sightseeing, music, reading, dancing, and cooking highlight her vibrant personality and well-rounded lifestyle. These passions contribute to her ability to connect with customers on a personal level, further enhancing the overall experience of working with her.

Overall, Mercedes is a dedicated, personable, and knowledgeable real estate professional who is genuinely committed to helping her customers achieve their dreams of homeownership.